Online Promo Codes

Hi everyone,

I have an online promo code set up, but it is not overriding the default price type. I have checked "Override Default Price Type" when setting up the offer. Also, I have made sure that there is only one default price type for the Web MOS (that caused a problem previously). Any other ideas on what I might be missing? It is causing confusion, because patrons don't look to change the price type and think the Promo Code isn't working...

Thanks!

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  • 1024x768 Clean false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Is the price type checked as ‘Editable” in the TR_ PRICE_TYPE table?

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Louisa Balch
    Sent: Friday, September 02, 2011 11:54 AM
    To: rbernard@smm.org
    Subject: [Tessitura Ticketing Forum] Online Promo Codes

     

    Hi everyone,

    I have an online promo code set up, but it is not overriding the default price type. I have checked "Override Default Price Type" when setting up the offer. Also, I have made sure that there is only one default price type for the Web MOS (that caused a problem previously). Any other ideas on what I might be missing? It is causing confusion, because patrons don't look to change the price type and think the Promo Code isn't working...

    Thanks!




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  • Brilliant! The TR_PriceType wasn't editable, but the Facility Manager Zone Maps were. I changed that and now it is overriding!

    Thank you!

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