Hi All,
I was wondering if most organizations process exchanges in the original order or in a new order? If you use a new order, do you use an Exchange MOS?
Thanks for your feedback!
Suzie Davidson
UMS
We (with a few exceptions) do exchanges in the original order.
We do them in the original order too
We do a combination. If someone needs to change dates at the time they order a subscription we do it in the original order. If they need to change a date after that we do the exchange in a different order with the Exchange MOS.