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Email Confirmations for Phone orders and Comps

Barbara Crowther
$organization

I was wondering if it was possible to establish a way for my representatives to send email confirmations from Tessitura after completing a phone order and/or send email confirmations for complimentary ticket orders.

Thanks,

Barbara

Box Office Coordinator

Parents
  • Former Member
    Former Member $organization

    Thank you for your help, Kevin!

     

     

    Bryan Corlis | Director of Customer Service and Sales

    Starlight Theatre
    (:: (816) 997.1117
    8:: bryan.corlis@kcstarlight.com  
    *:: 4600 Starlight Rd | Kansas City, MO, US | 64132

     

     

     

    From: Tessitura Customer Service Forum [mailto:forums-cust.serv@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Tuesday, November 13, 2012 3:52 PM
    To: Bryan Corlis
    Subject: RE: [Tessitura Customer Service Forum] Email Confirmations for Phone orders and Comps

     

    Hi Bryan,

     

    We have updated the documentation on email acknowledgments and you can find it here: http://www.tessituranetwork.com/network/Learning/Documentation/Web%20API/API%20Deplyoment%20and%20Upgrade%20Guide.aspx

    The overall document is about installing and configuring the API, but it includes a section about setting up emails.

     

    Kevin Sheehan

    Senior Technical Writer & Consultant

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     



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    Follow Starlight Theatre on Twitter @kcstarlight and Facebook


    Starlight Theatre is operated in agreement with the Kansas City, Missouri Board of Parks and Recreation Commissioners.
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  • Former Member
    Former Member $organization

    Thank you for your help, Kevin!

     

     

    Bryan Corlis | Director of Customer Service and Sales

    Starlight Theatre
    (:: (816) 997.1117
    8:: bryan.corlis@kcstarlight.com  
    *:: 4600 Starlight Rd | Kansas City, MO, US | 64132

     

     

     

    From: Tessitura Customer Service Forum [mailto:forums-cust.serv@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Tuesday, November 13, 2012 3:52 PM
    To: Bryan Corlis
    Subject: RE: [Tessitura Customer Service Forum] Email Confirmations for Phone orders and Comps

     

    Hi Bryan,

     

    We have updated the documentation on email acknowledgments and you can find it here: http://www.tessituranetwork.com/network/Learning/Documentation/Web%20API/API%20Deplyoment%20and%20Upgrade%20Guide.aspx

    The overall document is about installing and configuring the API, but it includes a section about setting up emails.

     

    Kevin Sheehan

    Senior Technical Writer & Consultant

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     



    --
    View this message online at http://www.tessituranetwork.com/Community/forums/p/4894/26592.aspx#26592 or reply to this message
    --
    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Customer Service Forum. You may reply to this message to post to the Customer Service forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    Follow Starlight Theatre on Twitter @kcstarlight and Facebook


    Starlight Theatre is operated in agreement with the Kansas City, Missouri Board of Parks and Recreation Commissioners.
    --------------------------------------------
    This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law.If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please delete this message immediately.
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