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Multiple organizations selling the same parking

Levi Sauerbrei
$organization

This is primarily a consortium question.  We have a group consisting of the Performing arts center and three resident companies.  The parking garage at the center is shared by everyone.  We are in the process of building the parking facility in Tessitura and plan to use allocations to each organization to prevent overselling.

This is the first time we have tried to set up an event which will be sold by multiple organizations and we are running into a roadblock due to the Business Unit settings in TR_SEASON_TYPE.

Currently we have one Season Type for each organization with the Business Unit for that organization assigned to it.  I'm assuming the answer here is to create a new business unit to contain these parking sales, but I'm not at all sure how to allow users across multiple organizations access to it.

I know plenty of organizations out there have sold tickets from box offices in multiple organizations.  Any help is appreciated.

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  • $organization

    Hi Levi,

     

    I’m pretty sure most consortiums don’t use business units to segregate things, in part because of challenges like this.  Control groups offer much more flexibility.

     

    Everything in a transaction must have the same business unit.  That means the season, the payment methods, and the batch.  So the only way to make this work would be to set up a new batch type and new payment methods that are in a business unit everyone can access, then to sell the parking an operator would have to hold their batch, switch to a parking batch, and go back into the ticket order screen to complete the parking order.  With control groups, though, you could just create a new control group and mode of sale that all orgs have access to, and all an operator would have to do to sell parking would be switch the mode of sale.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

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  • $organization

    Hi Levi,

     

    I’m pretty sure most consortiums don’t use business units to segregate things, in part because of challenges like this.  Control groups offer much more flexibility.

     

    Everything in a transaction must have the same business unit.  That means the season, the payment methods, and the batch.  So the only way to make this work would be to set up a new batch type and new payment methods that are in a business unit everyone can access, then to sell the parking an operator would have to hold their batch, switch to a parking batch, and go back into the ticket order screen to complete the parking order.  With control groups, though, you could just create a new control group and mode of sale that all orgs have access to, and all an operator would have to do to sell parking would be switch the mode of sale.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

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  • $organization in reply to Kevin Sheehan

    Kevin,

     

    Thanks for the info.  I was afraid that would be the answer.  I inherited the 4 BU setup.  So if I'm understanding the optimal solution, I should blow up all the Business Units (which entails updating all historical contribution and ticket order records along with all payment methods, funds, etc). And leave everything in a generic BU.

    Anybody got a script that will take care of all that for me? :)