We sell a gift token that is valid in all London Theatres.
It's a physical book of tokens that are torn out and sold separately (£5, £10, £20).
I need to find a way of putting these sales through Tessitura, as we don't have a separate credit card machine. All credit card income needs to go through the box office system. I'm aware that Tessitura has its own system of credit / gift token but I need to keep this separate from that as most of the token sales are not redeemed here and if we choose in future to sell a "Greenwich Theatre" token I don't want the two to get confused.
I'm thinking that it could go through campaigns. So I'd set up a fund called "SOLT Tokens" and put all payments through that. Is that the best solution? Can I print a receipt for it that way? Is there a better way to put merchandise / non ticketing items through the system?
Any advice welcome
Simon, Greenwich Theatre
Thanks for all the advice.
I think the "event" idea is really great. I've created a new seat plan which is just 3 blocks of seats called £5, £10 and £20. So when we sell a voucher the sales person tears out a token from the book and then sells one of the corresponding seats from the map. This then generates the receipt and means we can report on sales.
We've not sold any to test this yet but I think this should work perfectly.
Many thanks again