Ticket Fees by Payment Method?

Hi Mary,

I just wanted to send a warning about fees. I know that you can have issues with credit card companies if they are made aware that you are charging more of a fee for credit card purchases than you are for cash/check. You may want to make sure that you are in compliance with this before making a move. I’d hate to see your organization get dinged on the fees because of this.

Best,

Christopher Cuhel, Patron Services Manager

First Stage

Transforming Lives Through Theater

We're looking to waive our processing fee on any cash/check orders but increase the fee for those patrons using a credit card.  I have been playing with the Fees area but do not see fee rules determined by Payment method as an option.  Does anyone have any suggestions or have any insight as to how we might go about this? 

Many thanks and see you all in Orlando!!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Mary,

I just wanted to send a warning about fees. I know that you can have issues with credit card companies if they are made aware that you are charging more of a fee for credit card purchases than you are for cash/check. You may want to make sure that you are in compliance with this before making a move. I’d hate to see your organization get dinged on the fees because of this.

Best,

Christopher Cuhel, Patron Services Manager

First Stage

Transforming Lives Through Theater

We're looking to waive our processing fee on any cash/check orders but increase the fee for those patrons using a credit card.  I have been playing with the Fees area but do not see fee rules determined by Payment method as an option.  Does anyone have any suggestions or have any insight as to how we might go about this? 

Many thanks and see you all in Orlando!!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!