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Non performance sales

Martin Keen (Past Member)
$organization

Howdy folks,

I've moved from a Tessitura based organisation to one that is planning the implementation (Feb 2012).

We have a lot of items that we sell that are not performance based (drink vouchers, program vouchers, t-shirst, etc) and I was wondering how other people deal with these.  In a previous role, we used general admission (and large capacity) performance sales plans - our logic (rightly or wrongly) was that it made web sales easier.

For our installation, I'm leaning more towards using a fee for these sorts of sales.  Can anyone with (obviously) more experience than me tell me what they use and the pros and cons of their choice?

See y'all in Orlando!  And thanks in advance for your insights.

Parents
  • $organization
    Our finance department want a separate GL each year for CD sales plus we need to break out a GST component in the price as well, originally they used to insist on new performances each year. We were able to get them to agree to have all our merchandise set up as performances several years in the future and we just change the price mapping in the facility to the year appropriate GL at the end of each financial year which for our tax purposes is jan-dec
    If we sell for an artist on short term when they are performing we use a separate title that is year specific and set the GL codes up for them specifically to track monies


    Sent from my iPhone


    On 12/10/2012, at 1:49 AM, "Amy Aldrich" wrote:

    > Hi Rog,
    > We sell all of our merchandise as fees. Since you have to attach a FY to the fees, we go in and change the fiscal years at the appropriate time. This is working well for us because we don't have to worry about creating all of these additional "performances."
    >
    >>>> "Rog Hildreth" 10/11/2012 10:27 AM >>>
    >
    > Hello,
    > Sorry to activate an old thread, but I wondered if I could get a little more detail about how others sell merchandise?
    > We are currently getting set-up for our move to Tessitura next month and have a small number of CDs which we sell over the counter. I think we are going to go with the option of making these into dummy events and using a GA map, but I was wondering:
    > - As we account for these sales yearly, do you make a new version every year or just run off sales-reports over a specific time period?
    > - As each item will presumably need a performance date, do you tend to just set these as many years into the future (to keep them off calender)?
    > If you have other suggestions on the most efficient way to do this, that would be great.
    > Many Thanks,
    > Rog
    >
    > From: Martin Keen
    > Sent: 6/23/2011 7:17:56 PM
    >
    > Folks,
    > Thanks for your thoughts - I've changed my conference schedule to include the topic you mention, Annie.
    > Gary - would love to chat over this with you at the conference - I'm leaning towards the fee based idea as inventory control isn't a concern here (I THINK!)
    > Martin
    >
    >
    >
    > This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
    >
    >
    > This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums.
    >
    > In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • $organization
    Our finance department want a separate GL each year for CD sales plus we need to break out a GST component in the price as well, originally they used to insist on new performances each year. We were able to get them to agree to have all our merchandise set up as performances several years in the future and we just change the price mapping in the facility to the year appropriate GL at the end of each financial year which for our tax purposes is jan-dec
    If we sell for an artist on short term when they are performing we use a separate title that is year specific and set the GL codes up for them specifically to track monies


    Sent from my iPhone


    On 12/10/2012, at 1:49 AM, "Amy Aldrich" wrote:

    > Hi Rog,
    > We sell all of our merchandise as fees. Since you have to attach a FY to the fees, we go in and change the fiscal years at the appropriate time. This is working well for us because we don't have to worry about creating all of these additional "performances."
    >
    >>>> "Rog Hildreth" 10/11/2012 10:27 AM >>>
    >
    > Hello,
    > Sorry to activate an old thread, but I wondered if I could get a little more detail about how others sell merchandise?
    > We are currently getting set-up for our move to Tessitura next month and have a small number of CDs which we sell over the counter. I think we are going to go with the option of making these into dummy events and using a GA map, but I was wondering:
    > - As we account for these sales yearly, do you make a new version every year or just run off sales-reports over a specific time period?
    > - As each item will presumably need a performance date, do you tend to just set these as many years into the future (to keep them off calender)?
    > If you have other suggestions on the most efficient way to do this, that would be great.
    > Many Thanks,
    > Rog
    >
    > From: Martin Keen
    > Sent: 6/23/2011 7:17:56 PM
    >
    > Folks,
    > Thanks for your thoughts - I've changed my conference schedule to include the topic you mention, Annie.
    > Gary - would love to chat over this with you at the conference - I'm leaning towards the fee based idea as inventory control isn't a concern here (I THINK!)
    > Martin
    >
    >
    >
    > This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
    >
    >
    > This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums.
    >
    > In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Children
  • $organization in reply to Brenda Fehlberg

    Hello

    We have just set up our online shop selling merchandise by setting them up as 'performances'. Our web company has customised the order screen so that the 'seat' and 'date' and 'venue' dont appear. However they do in the confirmation email which comes from Tessitura. Has anyone else found a solution or had anything written to suprress this (as i don't want to confuse our ticket/merchandise buying public)

     

    Thanks

    Cait, Live Theatre Newcastle

  • $organization in reply to Cait Read

    Cait,

    Since starting this thread I've moved to an organisation that uses performances for product.  We use Lynch for our web development and, using their CMS (eRube), we define what is merchandise and what is a true ticketing product.  The email confirmation is then set to group purchases within these definitions but the merchandise product omits the "ticket" detail and just lists the product name - for merchandise we use a performance per CD/DVD/etc and so the only detail listed is the performance name and price.