Non performance sales

Howdy folks,

I've moved from a Tessitura based organisation to one that is planning the implementation (Feb 2012).

We have a lot of items that we sell that are not performance based (drink vouchers, program vouchers, t-shirst, etc) and I was wondering how other people deal with these.  In a previous role, we used general admission (and large capacity) performance sales plans - our logic (rightly or wrongly) was that it made web sales easier.

For our installation, I'm leaning more towards using a fee for these sorts of sales.  Can anyone with (obviously) more experience than me tell me what they use and the pros and cons of their choice?

See y'all in Orlando!  And thanks in advance for your insights.

Parents
  • Hi Martin,

     

    We have recently started using fees for merchandise and it’s working well so far, plus it means that we don’t have a load of ‘fake’ performances which I’m against. It does mean that you need to do some custom reporting, an inventory control is a bit of a nightmare (but that’s never really been a concern here).

     

    I will be in Orlando too if you want to have a chat about it.

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Martin Keen
    Sent: 21 June 2011 03:52
    To: Halliday, Gary
    Subject: [Tessitura Ticketing Forum] Non performance sales

     

    Howdy folks,

    I've moved from a Tessitura based organisation to one that is planning the implementation (Feb 2012).

    We have a lot of items that we sell that are not performance based (drink vouchers, program vouchers, t-shirst, etc) and I was wondering how other people deal with these.  In a previous role, we used general admission (and large capacity) performance sales plans - our logic (rightly or wrongly) was that it made web sales easier.

    For our installation, I'm leaning more towards using a fee for these sorts of sales.  Can anyone with (obviously) more experience than me tell me what they use and the pros and cons of their choice?

    See y'all in Orlando!  And thanks in advance for your insights.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


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    Ticket Office: 0844 847 9910

    Southbank Centre is a Registered Charity No. 298909

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Reply
  • Hi Martin,

     

    We have recently started using fees for merchandise and it’s working well so far, plus it means that we don’t have a load of ‘fake’ performances which I’m against. It does mean that you need to do some custom reporting, an inventory control is a bit of a nightmare (but that’s never really been a concern here).

     

    I will be in Orlando too if you want to have a chat about it.

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Martin Keen
    Sent: 21 June 2011 03:52
    To: Halliday, Gary
    Subject: [Tessitura Ticketing Forum] Non performance sales

     

    Howdy folks,

    I've moved from a Tessitura based organisation to one that is planning the implementation (Feb 2012).

    We have a lot of items that we sell that are not performance based (drink vouchers, program vouchers, t-shirst, etc) and I was wondering how other people deal with these.  In a previous role, we used general admission (and large capacity) performance sales plans - our logic (rightly or wrongly) was that it made web sales easier.

    For our installation, I'm leaning more towards using a fee for these sorts of sales.  Can anyone with (obviously) more experience than me tell me what they use and the pros and cons of their choice?

    See y'all in Orlando!  And thanks in advance for your insights.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    www.southbankcentre.co.uk

    Ticket Office: 0844 847 9910

    Southbank Centre is a Registered Charity No. 298909

    ______________________________________________________________________

    This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

    _______________________________________________________________________
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