Non performance sales

Hi Martin,

I’ll second what Mark said.  I also use GA venues for programme sales, drinks vouchers, etc.  I love it for the same reasons.  I’ve not been in the (fortunate) position where I’ve had a GA venue fill up, but if it did, I’d probably create a new show that was one minute after the first one…. 

As far as cluttering up the product catalog, it definitely happens at times!  Sometimes I’ll not ‘publish to client’ (so that it’s hidden from calendar view), which forces the sales advisors to manually add a lineitem and pick from the dropdown.  But since they know how things are coded (programmes would be ‘PG…..’ drinks vouchers would be DV…..’) , it’s not too much of a problem for us. 

Cheers,

Kathleen

Kathleen Smith

Sales Manager

Northamptonshire Arts Management Trust

On behalf of Royal & Derngate, Northampton and The Core at Corby Cube

Royal & Derngate

Guildhall Road

Northampton

NN1 1DP

T: 01604 655738

E: kathleen.smith@namtrust.co.uk

W: www.royalandderngate.co.uk www.thecorecorby.com

Howdy folks,

I've moved from a Tessitura based organisation to one that is planning the implementation (Feb 2012).

We have a lot of items that we sell that are not performance based (drink vouchers, program vouchers, t-shirst, etc) and I was wondering how other people deal with these.  In a previous role, we used general admission (and large capacity) performance sales plans - our logic (rightly or wrongly) was that it made web sales easier.

For our installation, I'm leaning more towards using a fee for these sorts of sales.  Can anyone with (obviously) more experience than me tell me what they use and the pros and cons of their choice?

See y'all in Orlando!  And thanks in advance for your insights.

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Hi Martin,

I’ll second what Mark said.  I also use GA venues for programme sales, drinks vouchers, etc.  I love it for the same reasons.  I’ve not been in the (fortunate) position where I’ve had a GA venue fill up, but if it did, I’d probably create a new show that was one minute after the first one…. 

As far as cluttering up the product catalog, it definitely happens at times!  Sometimes I’ll not ‘publish to client’ (so that it’s hidden from calendar view), which forces the sales advisors to manually add a lineitem and pick from the dropdown.  But since they know how things are coded (programmes would be ‘PG…..’ drinks vouchers would be DV…..’) , it’s not too much of a problem for us. 

Cheers,

Kathleen

Kathleen Smith

Sales Manager

Northamptonshire Arts Management Trust

On behalf of Royal & Derngate, Northampton and The Core at Corby Cube

Royal & Derngate

Guildhall Road

Northampton

NN1 1DP

T: 01604 655738

E: kathleen.smith@namtrust.co.uk

W: www.royalandderngate.co.uk www.thecorecorby.com

Howdy folks,

I've moved from a Tessitura based organisation to one that is planning the implementation (Feb 2012).

We have a lot of items that we sell that are not performance based (drink vouchers, program vouchers, t-shirst, etc) and I was wondering how other people deal with these.  In a previous role, we used general admission (and large capacity) performance sales plans - our logic (rightly or wrongly) was that it made web sales easier.

For our installation, I'm leaning more towards using a fee for these sorts of sales.  Can anyone with (obviously) more experience than me tell me what they use and the pros and cons of their choice?

See y'all in Orlando!  And thanks in advance for your insights.

--
View this message online at http://www.tessituranetwork.com/COMMUNITY/forums/p/4724/15502.aspx#15502 or reply to this message
--
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!