Howdy folks,
I've moved from a Tessitura based organisation to one that is planning the implementation (Feb 2012).
We have a lot of items that we sell that are not performance based (drink vouchers, program vouchers, t-shirst, etc) and I was wondering how other people deal with these. In a previous role, we used general admission (and large capacity) performance sales plans - our logic (rightly or wrongly) was that it made web sales easier.
For our installation, I'm leaning more towards using a fee for these sorts of sales. Can anyone with (obviously) more experience than me tell me what they use and the pros and cons of their choice?
See y'all in Orlando! And thanks in advance for your insights.
Hi Martin
We sell programmes in advance using a GA plan, this is great for us because we can report on it like a performance and issue a ticket to the customer allowing them to exchange it for a programme on the day of the performance. The downside to this is that is causes the product catalogue to get a little cluttered at times so one of the advantages of fees is that it keeps the product catalogue clearer and where the GA plan could fill up theres no limit with the fees.
Thanks
Mark