Student Pricing - checking their ID

Hi,

I was wondering how people got around the issue of student pricing on the web and checking IDs. Say, for instance, that you offered student prices on the web - how do you handle the need to see some form of ID?

I was thinking perhaps creating a CSI type so that when the order comes in using that price type, the box office operator knows to create a CSI and ask the purchaser to fax or email through their ID. 

But I was curious to see what other people did with this one.

 

Cheers,

 

Matt

Parents
  • Hi Matt,

    We sell student/youth tickets online, and selecting these price types triggers the "Hold at Box Office" MOD.  These price types (and many others available over the phone) will also trigger a custom procedure that adds "Show ID" to ticket headers, so that staff are sure to see the note at will call.

    Regards!  Catherine

    Matthew Hodge wrote:

    Hi,

    I was wondering how people got around the issue of student pricing on the web and checking IDs. Say, for instance, that you offered student prices on the web - how do you handle the need to see some form of ID?

    I was thinking perhaps creating a CSI type so that when the order comes in using that price type, the box office operator knows to create a CSI and ask the purchaser to fax or email through their ID. 

    But I was curious to see what other people did with this one.

     

    Cheers,

     

    Matt



    --
    View this message online at http://www.tessituranetwork.com/COMMUNITY/forums/p/4722/15498.aspx#15498 or reply to this message

    Catherine Goodwin
    Tessitura Lead
    Team DATA
    Harbourfront Centre
    235 Queens Quay West
    Toronto, Ontario M5J 2G8

    Office: (416) 973-4085
    Fax: (416) 954-0366
    cgoodwin@harbourfrontcentre.com

    www.harbourfrontcentre.com

    heart of toronto's waterfront
    Harbourfront Centre

    A 10-acre public trust powered by the creative cultures of Canada and the world.

    Follow us on Twitter  Friend us on Facebook  Find us on YouTube

    Check out our official blog.

Reply
  • Hi Matt,

    We sell student/youth tickets online, and selecting these price types triggers the "Hold at Box Office" MOD.  These price types (and many others available over the phone) will also trigger a custom procedure that adds "Show ID" to ticket headers, so that staff are sure to see the note at will call.

    Regards!  Catherine

    Matthew Hodge wrote:

    Hi,

    I was wondering how people got around the issue of student pricing on the web and checking IDs. Say, for instance, that you offered student prices on the web - how do you handle the need to see some form of ID?

    I was thinking perhaps creating a CSI type so that when the order comes in using that price type, the box office operator knows to create a CSI and ask the purchaser to fax or email through their ID. 

    But I was curious to see what other people did with this one.

     

    Cheers,

     

    Matt



    --
    View this message online at http://www.tessituranetwork.com/COMMUNITY/forums/p/4722/15498.aspx#15498 or reply to this message

    Catherine Goodwin
    Tessitura Lead
    Team DATA
    Harbourfront Centre
    235 Queens Quay West
    Toronto, Ontario M5J 2G8

    Office: (416) 973-4085
    Fax: (416) 954-0366
    cgoodwin@harbourfrontcentre.com

    www.harbourfrontcentre.com

    heart of toronto's waterfront
    Harbourfront Centre

    A 10-acre public trust powered by the creative cultures of Canada and the world.

    Follow us on Twitter  Friend us on Facebook  Find us on YouTube

    Check out our official blog.

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