Student Pricing - checking their ID

Hi,

I was wondering how people got around the issue of student pricing on the web and checking IDs. Say, for instance, that you offered student prices on the web - how do you handle the need to see some form of ID?

I was thinking perhaps creating a CSI type so that when the order comes in using that price type, the box office operator knows to create a CSI and ask the purchaser to fax or email through their ID. 

But I was curious to see what other people did with this one.

 

Cheers,

 

Matt

Parents
  • We only allow student pricing via walk up or phone with will call pickup and let the visitor know they will need to present photo ID at will call. Our box office staff know to ask for ID when the visitor arrives. If they do not have valid ID they have to pay the difference. Since everything we do is general admission this works great. Not sure how this would work for reserved seating.

    Sent from my Verizon Wireless BlackBerry


    From: "Matthew Hodge" <bounce-matthewhodge3604@tessituranetwork.com>
    Sender: "Tessitura Ticketing Forum" <forums-ticketing@tessituranetwork.com>
    Date: 20 Jun 2011 20:12:04 -0500
    To: <jstrothman@smm.org>
    ReplyTo: "Tessitura Ticketing Forum" <forums-ticketing@tessituranetwork.com>
    Subject: [Tessitura Ticketing Forum] Student Pricing - checking their ID

    Hi,

    I was wondering how people got around the issue of student pricing on the web and checking IDs. Say, for instance, that you offered student prices on the web - how do you handle the need to see some form of ID?

    I was thinking perhaps creating a CSI type so that when the order comes in using that price type, the box office operator knows to create a CSI and ask the purchaser to fax or email through their ID. 

    But I was curious to see what other people did with this one.

     

    Cheers,

     

    Matt



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Reply
  • We only allow student pricing via walk up or phone with will call pickup and let the visitor know they will need to present photo ID at will call. Our box office staff know to ask for ID when the visitor arrives. If they do not have valid ID they have to pay the difference. Since everything we do is general admission this works great. Not sure how this would work for reserved seating.

    Sent from my Verizon Wireless BlackBerry


    From: "Matthew Hodge" <bounce-matthewhodge3604@tessituranetwork.com>
    Sender: "Tessitura Ticketing Forum" <forums-ticketing@tessituranetwork.com>
    Date: 20 Jun 2011 20:12:04 -0500
    To: <jstrothman@smm.org>
    ReplyTo: "Tessitura Ticketing Forum" <forums-ticketing@tessituranetwork.com>
    Subject: [Tessitura Ticketing Forum] Student Pricing - checking their ID

    Hi,

    I was wondering how people got around the issue of student pricing on the web and checking IDs. Say, for instance, that you offered student prices on the web - how do you handle the need to see some form of ID?

    I was thinking perhaps creating a CSI type so that when the order comes in using that price type, the box office operator knows to create a CSI and ask the purchaser to fax or email through their ID. 

    But I was curious to see what other people did with this one.

     

    Cheers,

     

    Matt



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    View this message online at http://www.tessituranetwork.com/COMMUNITY/forums/p/4722/15498.aspx#15498 or reply to this message
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    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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