Hello All!We are looking towards charging a facility fee and I would like to ask a few questions for those who are using them. 1) Do you charge the same dollar amount in all sections?2) Do you charge the facility fee in all sections?3) Do you post the facility fee on the ticket?4) Do you charge a facility fee for all productions, ie: even productions brought in by outside producers?Also-any words of wisdom regarding instituting this type of fee?I'm comfortable with the technical setup (dedicate price category, dedicated G/L, reporting issues, etc.), but any advice would be appreciated.
Thanks a bunch!
Kindly,
Mark
HI Mark,
Answers to your questions:
1. Yes, we charge the same amount
2. Yes, in all sections
3. No – we don’t post the fee on our ticket
4. Yes, we charge on all productions for events in our venues
We use a price map – so the fee is part of the ticket price. I think most people expect it nowadays – and the fee is going to maintain our buildings.
Hope that helps,
Reena
Reena Taank
Ticket Sales Manager
Arts Club Theatre Company
1585 Johnston Street
Vancouver, B.C. V6H 3R9
Phone: 604-687-5315 ext 278
Fax:604-629-1059
Email: rtaank@artsclub.com
Web: www.artsclub.com
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Mark Sackett Sent: Tuesday, June 07, 2011 12:38 PM To: Teresa Dean Subject: [Tessitura Ticketing Forum] Facility Fee questions
Hello All! We are looking towards charging a facility fee and I would like to ask a few questions for those who are using them. 1) Do you charge the same dollar amount in all sections? 2) Do you charge the facility fee in all sections? 3) Do you post the facility fee on the ticket? 4) Do you charge a facility fee for all productions, ie: even productions brought in by outside producers? Also-any words of wisdom regarding instituting this type of fee? I'm comfortable with the technical setup (dedicate price category, dedicated G/L, reporting issues, etc.), but any advice would be appreciated.
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