Hi All!
My first Tessitura Network posting! :) I'm in my second week of processing subscription orders as we've just converted from ProVenue to Tessitura, so bear with me!
In previous seasons, we have given folks who purchase our fixed packages the option of holding their seats for a year without buying them. We call it putting their seats on sabbatical. In ProVenue, we "sold" them a "series chart" which would then hold those seats for them and also made sure that they'd get renewal materials the next year.
Is there a way to do a similar thing in Tessitura? If so, I'd love some guidance on how to do this!
Thanks so much!
Jenny
Hi Jenny,
There’s no specific method for doing something like this, but there are ways you can manage it. Essentially there are two things that you need to do. The first is prevent their base seats (that would be the seat on the base seat map in a package which is used as the source seat for rollovers). The second is keep track of the sabbatical people so you can include them in the rollover next season. Is there a cost associated with this service? How to manage it depend on whether or not there is money involved. Once I get that answer I’ll post my possible solution (if anyone else has other ideas, especially if you’ve actually done this before, please post them too).
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
No cost associated.
Thanks so much for your help!