Automated Seating?

Hi Amy,

I think the basic idea behind it is that if you find yourself in a situation where you have paid, unseated orders for whatever reason, you can run this utility to seat them according to rank, if applicable.

I responded to someone years ago about how the process works and this is taken from that response.

"First it only works on fully paid orders and those orders need a price zone assigned.
I believe that if you have more seats assigned a price zone than the price zone has available
those extra orders will fail.
Once you are ready, you create a “set” in the automated seating section of season manager
ether at a package level or individual performance level and run the automated seating report
in the ticketing processing reports folder against that set."

I hope this helps, and if you find yourself in a situation where you think you might need use of this utility you might want to open a ticket on TASK first for assistance.

Cheers!

PS. There is no official documentation to my knowledge.

Hi Amy,

I think the basic idea behind it is that if you find yourself in a situation where you have paid, unseated orders for whatever reason, you can run this utility to seat them according to rank, if applicable.

I responded to someone years ago about how the process works and this is taken from that response.

"First it only works on fully paid orders and those orders need a price zone assigned.
I believe that if you have more seats assigned a price zone than the price zone has available
those extra orders will fail.
Once you are ready, you create a “set” in the automated seating section of season manager
ether at a package level or individual performance level and run the automated seating report
in the ticketing processing reports folder against that set."

I hope this helps, and if you find yourself in a situation where you think you might need use of this utility you might want to open a ticket on TASK first for assistance.

Cheers!

PS. There is no official documentation to my knowledge.