Hi ticketing friends,
This may be a "n00b" or a "duh!" question, but here goes.
What happens if I delete a mode of sale from a performance after tickets have been sold to that performance under that MOS? Not expire, delete.
There's a long convoluted story behind this but if anyone has any thoughts just given the case, I'd appreciate it.
Thanks!
Patrick SchleyAcademy Services ManagerFirst Stage Children's Theater414.267.2970 ofc / pschley@firststage.org
For one, you won’t be able to delete it because it’s been used in orders.
You’ll have to make it inactive unless you did a few backend edits.
-Ryan
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Patrick SchleySent: Tuesday, May 17, 2011 3:52 PMTo: Ryan CrepsSubject: [Tessitura Ticketing Forum] Deleting MOS
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It's a no harm, no foul situation. Just re-add the MOS and all is forgiven and forgotten. If you don't re-add it, then those orders will be unalterable, as you can't access them any longer since there's no MOS, but if you just re-add the MOS, you're good to go.