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Deleting MOS

Patrick Schley (Past Staff Member)
$organization

Hi ticketing friends,

This may be a "n00b" or a "duh!" question, but here goes.

What happens if I delete a mode of sale from a performance after tickets have been sold to that performance under that MOS? Not expire, delete.

There's a long convoluted story behind this but if anyone has any thoughts just given the case, I'd appreciate it.

Thanks!

Patrick Schley
Academy Services Manager
First Stage Children's Theater
414.267.2970 ofc / pschley@firststage.org

 

  • $organization

    For one, you won’t be able to delete it because it’s been used in orders.

    You’ll have to make it inactive unless you did a few backend edits.

     

    -Ryan

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: Tuesday, May 17, 2011 3:52 PM
    To: Ryan Creps
    Subject: [Tessitura Ticketing Forum] Deleting MOS

     

    Hi ticketing friends,

    This may be a "n00b" or a "duh!" question, but here goes.

    What happens if I delete a mode of sale from a performance after tickets have been sold to that performance under that MOS? Not expire, delete.

    There's a long convoluted story behind this but if anyone has any thoughts just given the case, I'd appreciate it.

    Thanks!

    Patrick Schley
    Academy Services Manager
    First Stage Children's Theater
    414.267.2970 ofc / pschley@firststage.org

     




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  • Former Member
    Former Member $organization in reply to Ryan Creps (Past Staff Member)

    It's a no harm, no foul situation. Just re-add the MOS and all is forgiven and forgotten. If you don't re-add it, then those orders will be unalterable, as you can't access them any longer since there's no MOS, but if you just re-add the MOS, you're good to go.

  • $organization

    Thanks, Ryan & Matthew. I haven’t removed it yet – figured I should ask before I change. J This has to do with a little annoyance with our web code, nothing I can’t work around from a customer service standpoint.

     

    -p.

     

    PATRICK SCHLEY | Academy Services Manager | First Stage Children's Theater
    Milwaukee Youth Arts Center | 325 West Walnut Street | Milwaukee, WI 53212
    414.267.2970 tel | 414.267.2976 fax | pschley@firststage.org

    Website: www.firststage.org | Facebook: www.facebook.com/firststage | Twitter: twitter.com/firststage

     

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  • $organization

    If you just need to hide a performance on your website, have you tried using the Web Publish Dates on the performance?

     

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