Constituency Codes Best Practices

We are fairly new to Tessitura and want to start utilizing constituency codes to help the front line staff. I am wondering if anyone would be willing to share any examples of how you have utilized constituency codes that have been successful. Specifically we are wanting to flag major donors and board members but are interested in growth with this function. Thank you!

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  • Hi Louisa,

     

    We use Constituency Codes in a similar way to what Mark mentions (minus the web ranking!)

     

    Also use them to manage our administration staff, musicians, soloists, chorus, committee members etc.

     

     

    Brenda

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Mark Sackett
    Sent: Thursday, 7 April 2011 3:22 AM
    To: Brenda Fehlberg
    Subject: Re: [Tessitura Ticketing Forum] Constituency Codes Best Practices

     

    Hi Louisa:  We certainly use Constituency Codes to identify high level donors, leadership donors, and board members.  We also have constituencies tied to web rankings (subscribers/renewed subscribers to a future season, etc.) that enable us to direct patrons to a mode of sale that gives them appropriate pricing and appropriate choices of performances.  There is a real estate issue on the header (both for box office and development), so you do need to be prudent in adding new constituencies. 

    We also use them for our young professionals, online student & senior rush, etc.

    They are an excellent tool, both for staff and patrons.

    Best of luck!

    Kindly,

    Mark

    From: Louisa Balch <bounce-louisabalch7563@tessituranetwork.com>
    Sent: 4/5/2011 6:14:10 PM

    We are fairly new to Tessitura and want to start utilizing constituency codes to help the front line staff. I am wondering if anyone would be willing to share any examples of how you have utilized constituency codes that have been successful. Specifically we are wanting to flag major donors and board members but are interested in growth with this function. Thank you!




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  • Hi Brenda and Mark,

    Thank you both so much for your input. We just started using them and it seems to be going well so far. Have you created any successful strategies around keeping these constituency codes up to date (scheduled auto updates, review every season, etc)?

    Thanks again!

     

    Louisa

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