We are fairly new to Tessitura and want to start utilizing constituency codes to help the front line staff. I am wondering if anyone would be willing to share any examples of how you have utilized constituency codes that have been successful. Specifically we are wanting to flag major donors and board members but are interested in growth with this function. Thank you!
Hi Louisa: We certainly use Constituency Codes to identify high level donors, leadership donors, and board members. We also have constituencies tied to web rankings (subscribers/renewed subscribers to a future season, etc.) that enable us to direct patrons to a mode of sale that gives them appropriate pricing and appropriate choices of performances. There is a real estate issue on the header (both for box office and development), so you do need to be prudent in adding new constituencies.
We also use them for our young professionals, online student & senior rush, etc.
They are an excellent tool, both for staff and patrons.
Best of luck!
Kindly,
Mark