I'm having some problems with the package seating report and I'm wondering what if anything we are doing wrong.
The documents say "When run, the report searches for any package orders with unseated primary line items or unseated upgrade/alternate line items not marked unseatable that meet the entered criteria." In my understanding the report is looking for unseated line items upgrade or primary unless they have been marked unseatable. However after going through my upgrade process, I'm still getting entries on the report for orders where the sub-line status are either unseatable or upgraded, making it difficult to see what orders have been completed and what orders still need to be processed because they are all still listed on the report.
Is anyone else having this problem -- or what are we doing wrong that my unseatable and upgraded line items are still showing up on the package seating report?
Elizabeth Carlock
Hi Elizabeth,
We have recently run into the same problem that you have described here. Have you been able to resolve it?
Thank you,
Jeff