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RE-Rollover???

Former Member
Former Member $organization

Hi Everyone!

I have rolled over our 2 MSO Classic Series and then did a Seat Cancellation for them because the pricing did not rollover. I wanted to go back in and rollover everything over again and am not able to. Is it possible to do a second rollover?

Also, if I have created a new pricing map and I am rolling over from a old pricing map, how do you get pricing to show up? What did I miss?

I realize this sounds crazy, but I am in a pinch. HELP!

Thanks in advance,

Bobbie

Parents
  • $organization

    With new zone maps, you need to run an update procedure:

     

    Exec UP_UPDATE_ZONE_NO @season = ##

     

    (The hash marks should be replaced with the season number of your target season in the rollover process.) There are other update procedures that should be run when you change a facility. Check out Tessitura_Database_Utilities.doc in Documentation/IT and DBA Documentation/System Administration (as it appears on our system).

     

    Lucie

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nicole Keating
    Sent: Tuesday, March 29, 2011 10:55 PM
    To: Lucie Spieler
    Subject: Re: [Tessitura Ticketing Forum] RE-Rollover???

     

    Based on the info you gave us I would bet the dates on your price maps were not active on the date you did the rollover.

     

    From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com>
    To: Nicole Keating
    Sent: Tue Mar 29 20:19:38 2011
    Subject: Re: [Tessitura Ticketing Forum] RE-Rollover???

    Okay, I have figured out the resetting the Rollovers, but I meant to say I created new Zones Maps not pricing maps.

    From: Bobbie Felser <bounce-bobbiefelser9149@tessituranetwork.com>
    Sent: 3/29/2011 6:46:58 PM

    Hi Everyone!

    I have rolled over our 2 MSO Classic Series and then did a Seat Cancellation for them because the pricing did not rollover. I wanted to go back in and rollover everything over again and am not able to. Is it possible to do a second rollover?

    Also, if I have created a new pricing map and I am rolling over from a old pricing map, how do you get pricing to show up? What did I miss?

    I realize this sounds crazy, but I am in a pinch. HELP!

    Thanks in advance,

    Bobbie




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    With new zone maps, you need to run an update procedure:

     

    Exec UP_UPDATE_ZONE_NO @season = ##

     

    (The hash marks should be replaced with the season number of your target season in the rollover process.) There are other update procedures that should be run when you change a facility. Check out Tessitura_Database_Utilities.doc in Documentation/IT and DBA Documentation/System Administration (as it appears on our system).

     

    Lucie

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nicole Keating
    Sent: Tuesday, March 29, 2011 10:55 PM
    To: Lucie Spieler
    Subject: Re: [Tessitura Ticketing Forum] RE-Rollover???

     

    Based on the info you gave us I would bet the dates on your price maps were not active on the date you did the rollover.

     

    From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com>
    To: Nicole Keating
    Sent: Tue Mar 29 20:19:38 2011
    Subject: Re: [Tessitura Ticketing Forum] RE-Rollover???

    Okay, I have figured out the resetting the Rollovers, but I meant to say I created new Zones Maps not pricing maps.

    From: Bobbie Felser <bounce-bobbiefelser9149@tessituranetwork.com>
    Sent: 3/29/2011 6:46:58 PM

    Hi Everyone!

    I have rolled over our 2 MSO Classic Series and then did a Seat Cancellation for them because the pricing did not rollover. I wanted to go back in and rollover everything over again and am not able to. Is it possible to do a second rollover?

    Also, if I have created a new pricing map and I am rolling over from a old pricing map, how do you get pricing to show up? What did I miss?

    I realize this sounds crazy, but I am in a pinch. HELP!

    Thanks in advance,

    Bobbie




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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