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Electronic Cash Drawers

Lisa Tolich
$organization

Hello,

We at Auckland Museum are in the final stages of preparation for Go-Live. One of our top priorities has been making things as efficient as possible for our front of house staff who will be switching from a typical touchscreen point of sale system to Tessitura's ticket order model. As part of this process, we purcahsed our Boca printers with an electronic cash drawer interface. We can open the cash drawer from windows using the FGL command <DA> which kicks the solenoid of the cash drawer. We have not yet touched on a way of sending this command from tessitura at the finish payment or print tickets command.

Has anyone else looked into this or found a way of achieving?

Kind regards,

Lisa

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  • $organization
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    Sorry. We never pursued it further (and we’re still using the old cash drawers and keys). One of the lesser reasons we have put all this off is the dramatic decrease in cash sales, from half to maybe 20% the past few years.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Simon Davidson
    Sent: Friday, July 13, 2012 3:58 PM
    To: rbernard@smm.org
    Subject: Re: [Tessitura Ticketing Forum] Electronic Cash Drawers

     

    Hi,

    Did either of you get this working straight from Tessitura?  If so would be great to hear how you did it...

    From: Kjersten Schladetzky <bounce-kjerstenschladetzky7557@tessituranetwork.com>
    Sent: 3/28/2011 9:14:27 AM

    Hi Lisa,

    You might want to contact JCA Consulting.  I believe they have written code to do such a thing, but I haven't actually seen it in action.  We're planning to do something similar but are investing in new cash drawers first so haven't done a ton of research quite yet.  I can certainly update you as things move forward, but it probably won't be real quickly.  We tend to do things in what we fondly call 'museum time' around here.  ;-)




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization
    Clean Clean false false false EN-US X-NONE X-NONE

    Sorry. We never pursued it further (and we’re still using the old cash drawers and keys). One of the lesser reasons we have put all this off is the dramatic decrease in cash sales, from half to maybe 20% the past few years.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Simon Davidson
    Sent: Friday, July 13, 2012 3:58 PM
    To: rbernard@smm.org
    Subject: Re: [Tessitura Ticketing Forum] Electronic Cash Drawers

     

    Hi,

    Did either of you get this working straight from Tessitura?  If so would be great to hear how you did it...

    From: Kjersten Schladetzky <bounce-kjerstenschladetzky7557@tessituranetwork.com>
    Sent: 3/28/2011 9:14:27 AM

    Hi Lisa,

    You might want to contact JCA Consulting.  I believe they have written code to do such a thing, but I haven't actually seen it in action.  We're planning to do something similar but are investing in new cash drawers first so haven't done a ton of research quite yet.  I can certainly update you as things move forward, but it probably won't be real quickly.  We tend to do things in what we fondly call 'museum time' around here.  ;-)




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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