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Electronic Cash Drawers

Lisa Tolich
$organization

Hello,

We at Auckland Museum are in the final stages of preparation for Go-Live. One of our top priorities has been making things as efficient as possible for our front of house staff who will be switching from a typical touchscreen point of sale system to Tessitura's ticket order model. As part of this process, we purcahsed our Boca printers with an electronic cash drawer interface. We can open the cash drawer from windows using the FGL command <DA> which kicks the solenoid of the cash drawer. We have not yet touched on a way of sending this command from tessitura at the finish payment or print tickets command.

Has anyone else looked into this or found a way of achieving?

Kind regards,

Lisa

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  • $organization

    Hi Lisa,

    You might want to contact JCA Consulting.  I believe they have written code to do such a thing, but I haven't actually seen it in action.  We're planning to do something similar but are investing in new cash drawers first so haven't done a ton of research quite yet.  I can certainly update you as things move forward, but it probably won't be real quickly.  We tend to do things in what we fondly call 'museum time' around here.  ;-)

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  • $organization

    Hi Lisa,

    You might want to contact JCA Consulting.  I believe they have written code to do such a thing, but I haven't actually seen it in action.  We're planning to do something similar but are investing in new cash drawers first so haven't done a ton of research quite yet.  I can certainly update you as things move forward, but it probably won't be real quickly.  We tend to do things in what we fondly call 'museum time' around here.  ;-)

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