So I have done this several times before and cannot figure out why I am getting it wrong this season. I did the programming and rollover just like the past couple of seasons but all of my subscription rollovers are coming up as $0.00 instead of the correct prices. I have checked that the subscriptions are programmed correctly with dollar and price types and can even sell a new subscription at the correct price- so why are my rollovers the only ones being affected?
Thanks for any suggestions,
Janna Ellis
PS I just got back from maternity leave so it could be something REALLY obvious that I am missing...
Did you rollover the orders with a blank order dt or a specific one? If they rolled over with a date outside the range of the pricetypes/mos that'd do it.