Packages

Hi Kevin

That’s great, I think a super package is the way to go – thanks for that.

Mandy

Hi Mandy,

Do you want to set up a fixed seat package or a flex package?  You can do either, the setup is just different.

If you want to set up a fixed seat package you need to use a super package.  To build a super package you create sub packages that only contain performances in the same facility that use the same zone map.  Then you add the sub packages to the super package and the super package does not use the zone field.

If you want to set up a flex package the zone field on the package is mostly irrelevant.  It needs to match the zone map you select for the performance groups, but beyond that it has no meaning.  When you are building the performance groups for the flex package, you can see performances across all your facilities, zone maps, and seasons, by checking the Filter by Business Unit Only box at the bottom of the screen.

For details on both of these see the Package Setup document.

Kevin Sheehan

Documentation & Learning Resources Specialist

Tessitura Network

+1 888 643 5778 x 329

ksheehan@tessituranetwork.com

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Kevin

That’s great, I think a super package is the way to go – thanks for that.

Mandy

Hi Mandy,

Do you want to set up a fixed seat package or a flex package?  You can do either, the setup is just different.

If you want to set up a fixed seat package you need to use a super package.  To build a super package you create sub packages that only contain performances in the same facility that use the same zone map.  Then you add the sub packages to the super package and the super package does not use the zone field.

If you want to set up a flex package the zone field on the package is mostly irrelevant.  It needs to match the zone map you select for the performance groups, but beyond that it has no meaning.  When you are building the performance groups for the flex package, you can see performances across all your facilities, zone maps, and seasons, by checking the Filter by Business Unit Only box at the bottom of the screen.

For details on both of these see the Package Setup document.

Kevin Sheehan

Documentation & Learning Resources Specialist

Tessitura Network

+1 888 643 5778 x 329

ksheehan@tessituranetwork.com

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!