Packages

Hi Mandy

Sorry I think you should be able to do what you like.  The price type is just a label for your price maps, your price maps are actually controlled in the ticketing setup and you link a price map to a price type.  We tend to setup a price type that is used for the package across all performances in a package.  We can then link which ever price map we like to the price type.

So go to Ticketing Setup > Production Elements > Performances  and select the performance you wish to check.  If you look in the pricing tab you can see the price types on the left but the price maps you link that to are actually on the right hand of the screen.

Hope that helps!

Thanks

Nick

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Mandy Baines
Sent: 24 February 2011 11:22
To: Nick Insell
Subject: [Tessitura Ticketing Forum] Packages

Hi

We have multiple facilities at our venue and are currently looking at how we can offer a package across multiple facilities with different price zones/maps.  Tessitura only allows you to select a single price map in package set up. The only option I can see is adding the discount as a price type - I wondered how other venues handled this?

Many thanks  

Mandy Baines

Set-up Manager

The Sage Gateshead

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Hi Mandy,

Do you want to set up a fixed seat package or a flex package?  You can do either, the setup is just different.

If you want to set up a fixed seat package you need to use a super package.  To build a super package you create sub packages that only contain performances in the same facility that use the same zone map.  Then you add the sub packages to the super package and the super package does not use the zone field.

If you want to set up a flex package the zone field on the package is mostly irrelevant.  It needs to match the zone map you select for the performance groups, but beyond that it has no meaning.  When you are building the performance groups for the flex package, you can see performances across all your facilities, zone maps, and seasons, by checking the Filter by Business Unit Only box at the bottom of the screen.

For details on both of these see the Package Setup document.

Kevin Sheehan

Documentation & Learning Resources Specialist

Tessitura Network

+1 888 643 5778 x 329

ksheehan@tessituranetwork.com

Hi Kevin

That’s great, I think a super package is the way to go – thanks for that.

Mandy

Hi Mandy,

Do you want to set up a fixed seat package or a flex package?  You can do either, the setup is just different.

If you want to set up a fixed seat package you need to use a super package.  To build a super package you create sub packages that only contain performances in the same facility that use the same zone map.  Then you add the sub packages to the super package and the super package does not use the zone field.

If you want to set up a flex package the zone field on the package is mostly irrelevant.  It needs to match the zone map you select for the performance groups, but beyond that it has no meaning.  When you are building the performance groups for the flex package, you can see performances across all your facilities, zone maps, and seasons, by checking the Filter by Business Unit Only box at the bottom of the screen.

For details on both of these see the Package Setup document.

Kevin Sheehan

Documentation & Learning Resources Specialist

Tessitura Network

+1 888 643 5778 x 329

ksheehan@tessituranetwork.com

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Great, thanks Nick.

Mandy

Hi Mandy

Sorry I think you should be able to do what you like.  The price type is just a label for your price maps, your price maps are actually controlled in the ticketing setup and you link a price map to a price type.  We tend to setup a price type that is used for the package across all performances in a package.  We can then link which ever price map we like to the price type.

So go to Ticketing Setup > Production Elements > Performances  and select the performance you wish to check.  If you look in the pricing tab you can see the price types on the left but the price maps you link that to are actually on the right hand of the screen.

Hope that helps!

Thanks

Nick

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Mandy Baines
Sent: 24 February 2011 11:22
To: Nick Insell
Subject: [Tessitura Ticketing Forum] Packages

Hi

We have multiple facilities at our venue and are currently looking at how we can offer a package across multiple facilities with different price zones/maps.  Tessitura only allows you to select a single price map in package set up. The only option I can see is adding the discount as a price type - I wondered how other venues handled this?

Many thanks  

Mandy Baines

Set-up Manager

The Sage Gateshead

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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Hi,

Our museum does general admission for three venues with  numerous price types. We use packages because it speeds up the Box Office transaction times a bit.

Ray

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jean Baynham
Sent: Tuesday, November 15, 2011 9:07 AM
To: rbernard@smm.org
Subject: [Tessitura Ticketing Forum] packages

A colleague and I have been researching packages today. Can anyone tell us what the advantages are of using this facility if you include in the packages  mixed venues, layouts and pricing ?

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!