Is there a way to restrict the number of tickets purchased for one perofrmance in an order?
True, but I think it only works if it is part of an offer. I don’t know of a way to limit the number of tickets on one show to 4 and another show to 10 using the same default web MOS.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Paul CallasSent: Thursday, April 21, 2011 10:47 AMTo: Nicole KeatingSubject: Re: [Tessitura Ticketing Forum] Ticket Limit per performance?
Yes...I just tested it and have it working for a special offer rate that we have. You can now use the offers tab under Modes of Sale and enact a ticket limit. Originally it would only limit it on non Web MOS but in the latest version it was rolled out to the web. You will need to get some messaging code written so you actually tell the patron what is happening rather than them getting the message that something went wrong.
There is a loophole in this because if the patron goes away and creates a brand new order they can buy another lot of tickets, etc.
From: Amy Aldrich <bounce-amyaldrich2818@tessituranetwork.com>Sent: 2/9/2011 12:33:41 PM
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in that respect you are correct. I only ever have this around specific discounts and never a cap on a show.