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Ticket Limit per performance?

Amy Aldrich
$organization

Is there a way to restrict the number of tickets purchased for one perofrmance in an order?

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  • $organization
    Thanks Nicole! I appreciate your help!

    >>> "Nicole Keating" 2/10/2011 1:57 PM >>>
    We have talked to Commercial Media about handling this issue, but it hasn't gotten past the "specs" stage. There is nothing in Tessitura that would limit them except per order in offers.

    -----
    Original Message -----
    From: Amy Aldrich
    To: Nicole Keating
    Sent: Thu Feb 10 13:47:04 2011
    Subject: Re: [Tessitura Ticketing Forum] Ticket Limit per performance?

    Just wondering if anyone may have an answer to this? The reason I ask the question is due to some ticket scalpers, who buy large quantities of tickets even though we have limits, they come back and buy more with multiple orders and different account. Just curious if anyone else out there has encountered this and what they have done to alleviate the issue?

    >>> "Amy Aldrich" 2/9/2011 1:37 PM >>>

    Is there a way to restrict the number of tickets purchased for one perofrmance in an order?



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization
    Thanks Nicole! I appreciate your help!

    >>> "Nicole Keating" 2/10/2011 1:57 PM >>>
    We have talked to Commercial Media about handling this issue, but it hasn't gotten past the "specs" stage. There is nothing in Tessitura that would limit them except per order in offers.

    -----
    Original Message -----
    From: Amy Aldrich
    To: Nicole Keating
    Sent: Thu Feb 10 13:47:04 2011
    Subject: Re: [Tessitura Ticketing Forum] Ticket Limit per performance?

    Just wondering if anyone may have an answer to this? The reason I ask the question is due to some ticket scalpers, who buy large quantities of tickets even though we have limits, they come back and buy more with multiple orders and different account. Just curious if anyone else out there has encountered this and what they have done to alleviate the issue?

    >>> "Amy Aldrich" 2/9/2011 1:37 PM >>>

    Is there a way to restrict the number of tickets purchased for one perofrmance in an order?



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization in reply to Amy Aldrich

    Hi Amy,

    It is something that is possible with some extra web coding.

    When we had our website redesigned we asked for the ability to be able to stop people from buying more than x amount fo tickets per show or per Production Season. This was coded in our website and all the Box Office do now is at either level use a Content type with the maximum value of tickets allowed. The website then checks the account of the customer to see how many tickets they have booked before allowing them to purchase tickets and will stop them if they already have the max number of tickets in their account.

    Caryl