Hello...
We have a few questions regarding signed interpreted performances and wanted to reach out to the forum to see how other handle them.
1 - do you have a pre-determined date or do you only offer a signed performance when requested
2 - do the signers stand on stage near the curtain or on the floor to the sides (house left or right)
3 - do you allow the locations to be able to be purchased online, if so, how
If you have any other advice or guidance it's much appreciated.
Thanks!
Ashley Voorhees
avoorhees@omahaperformingarts.org
Hi Ashley,
We offer one signed and one audio-described performance for all of our produced shows and most of our week-long presented works. Dates are pre-determined and built into schedules and brochures/print. The signers will usually stand on a downstage corner, though side can be dependent on set design. At the moment, we’re thinking of how we could track people who are coming to these shows specifically to take advantage of the service, and how many are regular customers. It’s a bit tricky asking everyone who books ‘are you coming because it’s signed?’
Hope that helps!
Kathleen
Kathleen Smith
Sales Manager
Royal and Derngate
Guildhall Road
Northampton
NN1 1DP
tel: 01604 655738
e: kathleen.smith@royalandderngate.co.uk
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Ashley VoorheesSent: 07 February 2011 22:29To: Kathleen SmithSubject: [Tessitura Ticketing Forum] Signed Interpreters
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Ashley,
We have a specific Sunday Matinee series that’s designated as our signed performance – we offer this for all of our shows.
Our signers stand on the floor – depending on which of our theatres they’re in, they could be house right or house left (they also sometimes have to switch sides if there are entrances/exits, scenery, etc. on their normal side – if this happens we obviously move any patrons, as well)
We do allow these to be purchased online through offers and allocations. You can check it out here: www.seattlerep.org/promo/asl
We have a link to this page on our website, on our accessibility page. People can go there directly and buy tickets.
We also have a dedicated email address that people can send to (boxofficeasl@seattlerep.org) if they need help purchasing, or have questions related to sign-interpreted performances or offerings.
HTH,
Christy
Seattle Rep
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We offer 2 ASL interpreted and 2 Audio Described performances for each of our produced shows, and usually one of each for visiting productions/studio shows. We have price types for each and patrons using these services, plus one companion, receive a pretty generous discount. Students of ASL also receive the discount. We also sell ASL and AD season packages. We have a designated Accessibility Manager who works closely with these communities.
Our interpreters stand on the floor in front of the ASL-designated section.
These are currently not available online but I believe that is in the works.
Judy Anderson
Associate Box Office Manager
Guthrie Theater
612.225.6197
I have just moved to the Arts Centre in Melbourne from the Abbey Theatre in Dublin and can best let you know how this was being handled at the Abbey Theatre:
The Abbey Theatre schedules one Captioned, one Audio Described and one Sign Language Interpreted performance for each in-house production on the main stage and one SLIP (Sign Language Interpreted Performance) performance for every in-house production in their smaller venue in advance of ticket sales commencing. These performance dates are advertised in the season brochure and online.
Access performances for visiting companies would depend on the production and company performing.
Depending on the staging and set design, the Interpreters stand either on stage or a purpose build podium on the floor that raises them slightly above the audience to house left which we needed to remove a couple of seats to facilitate.
The Abbey sets aside ideal seats for users of these services using hold codes so they are easily identified by the Box Office team. They were not allowing these seats to be sold online - however it is something that had been raised as a possible future need.
The access performances are also identifiable in the performance list when purchasing online. eg as Evening / SLIP so customers are aware of the nature of the performance and presence of the captioning units/Interpreters so that they can make an informed decision to attend of not on a particular day.
I have only recently started here in Melbourne and can provide the following overview so far:
As a receiving house, a lot of the access performance requirements the Arts Centre are dictated by the performing company. As a producing house, the Arts Centre provides access performances for some but not all events and the requirements vary depending on the production.
I hope that this has been helpful?
Thanks,
Mardi.