Ticket Exchanges in Constortium environment

Hey Tessitura Network,

Does anyone do exchanges for ticket sold by another entity?  We are the administrators in a constortium environment and are stuggling with reports when say the Broadway presenter sells the ticket  and collects the funds and the venue does the exchange.  Currently we are using custom reports to settle for Broadway shows and at this time do not offer "exchanges".  If we do have to "exchange" a ticket , in order to keep the reports clean we do a full order refund and transact a new order.

Anyone with suggestions on some potential Tessitura reports that might track exchanges and each entities monies correctly-and work for Broadway settlements-please let us know

Thank you-Lisa Eichers

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