We are having issues with our Phone room selling but not printing/mailing Gift Certificates.
Our Phone Room doesn't print anything, but since Gift Certificates are not events (they are special receipts for Payment Methods) Gift Certs do not print in our daily batch print. When the BXO or Groups or Subscriber Services personell sells these GC, they print them automatically as a receipt.
We need a way to print the GC's(GC Method of Payment) from the Phone room(Single Phone MOS), as a daily print but are having trouble figuring out how to do this. Any idea?
Patrick,
Does this report display MOS and MOP? We have a similar report that shows customer number for a date range, but it that’s not enough information for us to isolate the orders that were done via certain MOS or sales channel.
Becci Brace Tessitura Operations Director
Tennessee Performing Arts Center 505 Deaderick Street Nashville, TN 37243 Phone: 615-782-6573 Fax: 615-782-6561 bstrickland@tpac.org Visit us online at www.tpac.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Patrick Schley Sent: Monday, January 17, 2011 1:54 PM To: Becci Brace Subject: RE: [Tessitura Ticketing Forum] Printing Gift Certificates by MOS and MOP
We have a Gift Certificate report that spits out all gift certificates sold along with customer number between X and Y date. I don’t think it’s a built-in report, though… if you think it could be useful I can try and get it for you – it wouldn’t help with the batch printing question but at least would help you identify what’s been sold?
-p.
PATRICK SCHLEY | Marketing Manager | Milwaukee Repertory Theater Patty & Jay Baker Theater Complex | 108 East Wells Street | Milwaukee, WI 53202 414.290.0710 tel | 414.224.9097 fax | pschley@milwaukeerep.com Website: www.milwaukeerep.com | Facebook: www.facebook.com/milwrep | Twitter: twitter.com/milwrep
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