We are having issues with our Phone room selling but not printing/mailing Gift Certificates.
Our Phone Room doesn't print anything, but since Gift Certificates are not events (they are special receipts for Payment Methods) Gift Certs do not print in our daily batch print. When the BXO or Groups or Subscriber Services personell sells these GC, they print them automatically as a receipt.
We need a way to print the GC's(GC Method of Payment) from the Phone room(Single Phone MOS), as a daily print but are having trouble figuring out how to do this. Any idea?
We have a Gift Certificate report that spits out all gift certificates sold along with customer number between X and Y date. I don’t think it’s a built-in report, though… if you think it could be useful I can try and get it for you – it wouldn’t help with the batch printing question but at least would help you identify what’s been sold?
-p.
PATRICK SCHLEY | Marketing Manager | Milwaukee Repertory TheaterPatty & Jay Baker Theater Complex | 108 East Wells Street | Milwaukee, WI 53202414.290.0710 tel | 414.224.9097 fax | pschley@milwaukeerep.comWebsite: www.milwaukeerep.com | Facebook: www.facebook.com/milwrep | Twitter: twitter.com/milwrep
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I didn't know it until I sent my request that my Director had also sent a request to the forum and you answered her too so I will let her answer you. thanks for responding!