Softball question for someone out there, but I can't seem to locate in the documentation how tickets discounted or edited using the Price Dtls button are reported in standard box office reports.
1. Does the income from the edited price seats appear under the Price Type and Price Type category of the edited Price Type, or does it automatically appear under the disounted category?
For example, if I apply a $5 discount to a "Standard" ticket (Price Type: Standard; PT Category: Standard), does the income appear on the Box Office Statement report as lumped together with all other Standard PT tickets in the Standard category (and is therefore totally untraceable on the report), or does it show up differently somehow, perhaps in the Discount category (although, I'm not sure how this would work)?
2. What reports can I use to view transactions using the Price Dtls button?
Income from edited prices is listed under whatever price type was used. So if you discount a price type that has a price type category of Standard that’s where the income will be reported. The income will always be accurate but edits and discounts applied are not noted. There are no standard reports that detail price edits or applied discounts.
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
Hi! This is very old, but I'm checking if this is still true - there is no standard reports that detail price edits or applied discounts?Are there any tips and tricks on how to pull this info?
Thankfully, it is not still true. The Performance Revenue Breakdown report breaks out sales by all the different ways they can be discounted (including discounts and price edits). The Seats and Tickets cube in Tessitura Analytics also allows you to break out sales by discounts and price edits (the Discount Type field in the Seats and Tickets Details dimension).