Credit Card/Merchant Fees - added as a fee charged to the customer

Hi all.

We are trying to oncharge credit card fees (a standard set %) to the customer, but only for selected performances.

We are using the Fee utility and charging it at the performance seat level.  Calculated with the fee type being rule based.

the issue we have is that when somebody is redeeming a gift voucher, there is no way to tell it only to calcuate the fee on the event and not the gift voucher amount.

Eg  $100 ticket is being redeemed with a set percentage credit card fee that the constituent pays.  This is done with a $50 gift voucher and $50 via credit card.  We only want the $50 on credit card to be calcuated with the fee.  At the moment, the constituent is charged a percentage of the total ticket amount, not the credit card amount.

Does anyone else do this? How do you handle partial payments/gift vouchers when calculating a set fee?

thanks

Anna

 

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