performance going off sale too soon

Last Friday we had a 7 PM performance go off sale exactly at 7, even though it was set to go off sale at 8.  I have checked everything I can think of -- MOS says off sale at 8, price map says off sale at 8, default end date says the same.  This was the full price adult ticket, set up when the season was created. 

If anyone can suggest another place for me to look, or another avenue to pursue, I'd appreciate it.  Thanks, Cindy

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  • Hmmm…when you say off sale do you mean it wasn’t showing up in your calendar? Perhaps your Publish Client date was set to 7 PM?

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Cindy Wilder
    Sent: Tuesday, December 07, 2010 10:47 AM
    To: rosaa2@u.washington.edu
    Subject: [Tessitura Ticketing Forum] performance going off sale too soon

     

    Last Friday we had a 7 PM performance go off sale exactly at 7, even though it was set to go off sale at 8.  I have checked everything I can think of -- MOS says off sale at 8, price map says off sale at 8, default end date says the same.  This was the full price adult ticket, set up when the season was created. 

    If anyone can suggest another place for me to look, or another avenue to pursue, I'd appreciate it.  Thanks, Cindy




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Hmmm…when you say off sale do you mean it wasn’t showing up in your calendar? Perhaps your Publish Client date was set to 7 PM?

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Cindy Wilder
    Sent: Tuesday, December 07, 2010 10:47 AM
    To: rosaa2@u.washington.edu
    Subject: [Tessitura Ticketing Forum] performance going off sale too soon

     

    Last Friday we had a 7 PM performance go off sale exactly at 7, even though it was set to go off sale at 8.  I have checked everything I can think of -- MOS says off sale at 8, price map says off sale at 8, default end date says the same.  This was the full price adult ticket, set up when the season was created. 

    If anyone can suggest another place for me to look, or another avenue to pursue, I'd appreciate it.  Thanks, Cindy




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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