Hi,
Does anyone have a good and accurate option for reporting on flex packages? The biggest problem I'm currently running into is that when we exchange out of a performance in the flex package (because our subscribers receive free exchange benefits) the money from that exchanged ticket is taken off the total revenue for the flex packages when I run the Package Sales Report. In a perfect world, that would be the report I'd want to run.
Thanks!!
Luke
We use price type groups to distinguish pkg types. By reporting on the price type group instead of the pkg, it eliminates the issue of exchanges. It does mean we're using mostly custom reports related to subscriptions, but if you have Tstats, that's a super quick and easy route to it. At least in our case, the issue of exchanges applies to fixed as well as flex packages, and the way we get around it is via price type, which unfortunately may not help you with existing sales, depending on how you're set up, but could be a good option for the future.