Hi -- simple question for the forum. I've added new Price Maps as we begin to build our 2011-12 season in Tessitura--following the Ticket Pricing Tessitura support document of course!--and now when I try to add Price Types to performances, the new Price Maps I built are not populating in the drop-down menu. The only Price Maps that appear are for the current/active season.
What am I missing?
Kjersten, that did it – it had defaulted to my current year’s price map. Thanks for the reminder!
Jim DeGood
Director of Marketing and Communications
Lyric Opera of Kansas City
1029 Central | Kansas City, MO 64105
direct dial phone: 816-802-6062
main phone: 816-471-4933
main fax: 816-471-0602
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kjersten Schladetzky Sent: Tuesday, November 09, 2010 8:26 AM To: Jim DeGood Subject: Re: [Tessitura Ticketing Forum] Price Maps not appearing in dropdown menu
The first thing I would check is to be sure that you're using the Price Zone Map that you set them up under (and that neither the Price Maps nor that Price Zone Map are inactive though I doubt that's the case since you say you just set them up).
From: Jim DeGood <bounce-jimdegood7425@tessituranetwork.com> Sent: 11/8/2010 10:49:23 PM
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Oh good - I'm glad it was an easy fix!