Hey out there! I wondering how to place holds against constituent records as opposed to just general holds being placed. Any suggestions on how to do this? Please advise and THANKS!
We created a hold with the name Customer Service Taken. The idea being that you need them for a specific purpose, but can't put them in a record yet. This way anyone looking at the seat map knows not to use them and if they want to know what user has them reserved they can look at the seat history to see who applied the hold code.
The user still has to keep notes about why the needed them, but it has stopped the e-mail chains of "these seats are mine".