Hello!
We have been asked to set up a VIP reserved seating zone (they pick their seats) in our facility map with all other seats being general admission (they don't select their seats). Is this possible in Tessitura?
Hi Eric,
Kind of! The patron in the GA section will still "select a seat" in the map. It'll be important to communicate via the purchase path that although they are picking a seat, it's general admission in that section. Depending on if your facility map is built or not already, you can also get creative with the section labels and seat labels to make it clear it's GA for that part of the house.
Best,
Katina