Hi everyone,
We are new to Tessitura, going live April 1st. I have to build all 150 shows into Tessitura and Tnew in the next 13 days. We have a member/donor presale from April 8-11th based on the level in their record. I was advised that using modes of sale and setting time restrictions was the most efficient way to go. So, with the new system, we are wanting to track how many are purchased via phone, web, in person, etc. . I set up the MOS for each level three times, web, phone, and in person. Is that necessary? Also, is there a way to set up modes of sale for a season so I do not have to manually add in each MOS on each show as I build them? Any guidance is greatly appreciated.
Thank you,
Linda
McCallum Theatre
Hi Linda,
Welcome to the Tessitura Community
Yes, you can do member/donor presales using a specific MOS, with the start date/time set to the presale time.
You can apply a MOS to all performances in bulk using Season Maintenance, which might be quicker for you.
As you're still onboarding with Tessitura, I'd ask the Support team for advice on your specific setup for this if I were you. They'll know how your membership levels have been setup and can advise on what presale setup will work best for your organisation.
Hope your "go-live" goes well!
Alison
Alison,
Setting MOS in bulk is music to my ears! Thank you so much for letting me know. I really appreciate the information.