Ok! Here we go again on promo codes!
I have a GA show going on in Nov. in our studio. We are doing an offer for $25 seats with promo code "newtimes1".
When I go online to check it, both price types are showing up on the web and you can purchase the discounted ticket without the code.
What have I missed?!
Thank you!
Richard
You cannot have the same promo code associated with different source codes and have it work online. When you enter a promo code, the system looks up which source code is associated with that promo code and then uses that source code for the order. If there are multiple sources associated with a promo code it would have no way of knowing which of those sources to use and it will just pick one (I think the lowest ID number).
Kevin Sheehan
Senior Technical Writer & Consultant
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com