Promo Codes

Hi Richard,

You can have multiple different offers active for the same mode of sale on the same performance.  If each offer is linked to a different source then the only one that will be active is the one that corresponds to the promo code/source the constituent enters.  If you want to use few different sources to track access to a particular price, that’s fine.  You can have multiple different offers on the same performance for the same price type but all linked to different sources.

If you are using offers, you should not need to change the MOS.  Changing the MOS to provide access to discounts was the old way of doing things before offers existed (which was many versions ago).  Now that offers do exist, MOS changes should generally be reserved for presales (early access to a product not a price) and automatic access to pricing based on ranking (i.e. a subscriber logs in, his rank value triggers a MOS change, and now he can access subscriber discount pricing).

To trigger a MOS shift based on a promo code, you have to make an entry in TR_WEB_SOURCE_NO, enter the source, select the promotional MOS, and enter the promo code.  The MOS wont’ happen until you enter the promo code.  So it sounds like you had two modes of sale, Web and Promo Web.  Both had access to the $25 price.  You put the offer on Promo Web.  When you went to the website you were in Web which had free access to $25.  If you had entered the promo code it would have changed the MOS (assuming you had set up the MOS change correctly) and then unlocked the offer at the same time, which would have been kind of redundant.  If you are using a MOS change you probably don’t need to also use an offer.  If you do want to use an MOS change, don’t associate the discounted price type with the regular Web MOS.

Regarding the Mail Response Report, if you use the source for a transaction, the source will be listed on the report.  If you use the MOS parameter, which is optional, you just need to select the regular Web MOS instead of your promotional one.

Hi Richard,

You can have multiple different offers active for the same mode of sale on the same performance.  If each offer is linked to a different source then the only one that will be active is the one that corresponds to the promo code/source the constituent enters.  If you want to use few different sources to track access to a particular price, that’s fine.  You can have multiple different offers on the same performance for the same price type but all linked to different sources.

If you are using offers, you should not need to change the MOS.  Changing the MOS to provide access to discounts was the old way of doing things before offers existed (which was many versions ago).  Now that offers do exist, MOS changes should generally be reserved for presales (early access to a product not a price) and automatic access to pricing based on ranking (i.e. a subscriber logs in, his rank value triggers a MOS change, and now he can access subscriber discount pricing).

To trigger a MOS shift based on a promo code, you have to make an entry in TR_WEB_SOURCE_NO, enter the source, select the promotional MOS, and enter the promo code.  The MOS wont’ happen until you enter the promo code.  So it sounds like you had two modes of sale, Web and Promo Web.  Both had access to the $25 price.  You put the offer on Promo Web.  When you went to the website you were in Web which had free access to $25.  If you had entered the promo code it would have changed the MOS (assuming you had set up the MOS change correctly) and then unlocked the offer at the same time, which would have been kind of redundant.  If you are using a MOS change you probably don’t need to also use an offer.  If you do want to use an MOS change, don’t associate the discounted price type with the regular Web MOS.

Regarding the Mail Response Report, if you use the source for a transaction, the source will be listed on the report.  If you use the MOS parameter, which is optional, you just need to select the regular Web MOS instead of your promotional one.