Hello all,
A question from our Box Office staff around checking for best availability through all subscription packages:
In Single Ticket purchases when you are on the Seat Map screen, using the Title arrows on the top left side of the screen you can scroll through all dates of an individual performance and then book the patron into whatever performance you want.
Is there similar functionality when booking Subscriptions, or is the only option to add individual line items for each package in Order Details>Line Items and then flip to the seating map screen to view avails? It would be great to scroll through package availability using the above method, or something similar.
Thanks,
Duane
Hi Duane,
You can sort of do this by going to Season Manager, House View, Product Search tab and using the Packages radio button. Here your search will bring up all packages. Highlight one and click the Seat Map tab to take a look at the base seat map. Then jump back to the Product Catalog to view a different one.
Unfortunately, you can't really do this while in a ticket order because Tessitura forces you to first add the package to your order basket and select a price type before you can view seats. But if you don't mind temporarily jumping out of ticket orders this could be a nice time saver.
~Dan
Thanks Dan. I will try that out and show the box office team.
Much appreciated,
Please consider the environment before printing this email.=====This message is intended for the addressee(s) named and may contain confidential information.If you are not the intended recipient, please delete it and notify the sender.Views expressed in this email are those of the individual sender and are not necessarily the views of the Sydney Opera House Trust=====
What I have done, is added all the options they are interested as line items to the order. Then select(highlight) all the line items, go into the seatmap where you can then click on perf list to select the next composite map to move to the next package.