Having gone to the great sessions on Promo Codes at TLCC, I wanted to poll the hive mind to see how managers are getting relevant Promo Code information to their front line staff so they can effectively apply discounts and track sources.
The beginning of our season always starts out with a few basic promos that typically apply throughout the entire season and are easy to remember. But as we move through and especially in the lead up to a production, the flood gates from Marketing open up and it turns into the Oprah giveaway of promos.
We have done One Note pages via Teams which works....ok. Promo requests get input into a shared Excel file, but that file has a lot of setup information that our front line staff does not need to see.
Ideally, I would love a way to share the promo's start and end date, target audience, which purchase paths it is redeemable through, valid performance(s), Price type that is used, Promo Word/Source #, as well as any restrictions on use. Bonus points for a system where I could enter these details somewhere and the front line staff view would get populated based on start and end dates of the promo (add and fall off as promos activate and expire).
Any and all ideas would be so very welcome! Thanks!
Jeff
You could link an online doc to the Help tab in the client
https://www.tessituranetwork.com/Help_System_v151h/Tessitura.htm#System_Tables/TR_HELP_LINK_CUSTOM.htm
This is definitely something I want to do once I find the best way to aggregate them all!