Hello! We have at times run into the problem of groups not being properly checked in. Outside of shoring up training and our group entry process - does anyone else have a stop-gap for handling this in Tessitura? While we could still mark them attended with Group Order Entry, the attendance date in T_Attendance is incorrect if it's caught after the fact.
Has anyone written a clever procedure for this they'd be willing to share? Or have another way of handling?
Hi Michelle thanks for posting! Wondering if it could be beneficial to cross-post to the Ticketing & Admissions Community Group too? Hopefully you'll receive a response over there.- Gill Tasker, Community Manager