BIG PROBLEM:
Beside a large number of our customers NOT RECEIVING MOBILE TICKETS, they also are not getting to the option to view their tickets in "Upcoming Events"; where they would have the ability to access the QR code to be scan. What are we or have we done wrong. We are running 15-1-21. First question: Why are so many of our customer not getting mobile tickets? (no they are going to spam). Second question: Why are they not being given the option to view/access the ticket QR code? HELP! HELP!
Thank you:)