Has anyone used Gift Certificates for tickets with a zero dollar value? We give out auction certificates that are for pairs of tickets that we process as comps. Typically we just generate the certificate in a word document and track them in excel - but I'd like to start tracking everything in Tessitura, and then print them on ticket stock. Has anyone done this?
We use Voucher Letters and track them in a CSI for both the Organization requesting the voucher (for raffles, auctions, etc) and in the recipient's record. This way we can see if all the vouchers are redeemed. Prior to this method, we used a spreadsheet. This is much better!