Has anyone used Gift Certificates for tickets with a zero dollar value? We give out auction certificates that are for pairs of tickets that we process as comps. Typically we just generate the certificate in a word document and track them in excel - but I'd like to start tracking everything in Tessitura, and then print them on ticket stock. Has anyone done this?
We use vouchers. We create them just like an event in Production Elements. They have everything on them - Dates they are valid for, how to redeem, the value of the tickets to be redeemed and a disclaimer that they cannot redeem for cash. When we receive an email asking for ticket donations for a gala or for marketing purposes, we just go into the event select the number of vouchers wanted, print them out and either have our marketing partners come pick them up to distribute to our partners, or prepare a packet with show information and posters for auctions or gala
s.