Hi there everyone. In researching TNEW setup for pay what you want, editable pricing the main drawback I read of was that if enabled this feature turns off the SYOS. Has anyone with a TNEW site figured out a workaround on this?
Thanks,
Heather Fails
Hi Heather, we use PWYC for certain performances but are still able to use SYOS. This help document was a big help for me in troubleshooting a performance that had PWYC but also needed to be SYOS: https://www.tessituranetwork.com/TN_Express_Web_User_Guide/Content/Topics/SYOS.htm
I would recommend going thru the Troubleshooting section if your event is already setup but SYOS is not available. This article might be helpful too? https://www.tessituranetwork.com/en/Items/Articles/Tech/2020/Editable-Pricing
Happy to talk through this more if you'd like additional info about how we get it to work where I am!
Thank you! I will get back to you if I have questions.