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Facility Update

Kimberly Darlington
$organization

Good morning,

I am hoping someone will be able to help be out.

We built a show, it is not on sale, and need to update the zone map.  

  • We went into Facility manager and updated the zone map
  • Painted the map to match new zones
  • Ran the Update Facility utility

Problem, the zone map has not updated when in season manager or order entry.  When I look at the map in Facility manager it is correct.

What step am I missing??

Thank you for any assistance, pre-sales for this show start in 1 hour.

Kimberly

Parents
  • $organization

    Hi Kimberly, 

    Did the map not update at all? I know in the past when I've ran the update facility utility it didn't update the zones on any seated orders. If you reseat the order in the same seats, it'll update the order with the new zone. I hope this is helpful. 

    Best, 

    Katina White

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  • $organization

    Hi Kimberly, 

    Did the map not update at all? I know in the past when I've ran the update facility utility it didn't update the zones on any seated orders. If you reseat the order in the same seats, it'll update the order with the new zone. I hope this is helpful. 

    Best, 

    Katina White

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